Privacy Policy

Welcome to Spot Locker. This site is a white-label court booking experience powered by the Spot Locker platform ("Platform"), operated by Spot Locker ("we," "our," or "us"). Spot Locker is the venue you are booking with. For personal information processed through the Platform (including sign-in, bookings, and account features), Spot Locker is the personal information controller. We follow the Data Privacy Act of 2012 (Republic Act No. 10173).

This Privacy Policy explains what information we collect, why we use it, who we share it with, how long we keep it, and your rights.

When you submit a booking, you confirm that you have read and agree to this Privacy Policy and that we may collect and use your personal information as described here. If you do not agree, please do not submit a booking.

If you only browse the Platform without booking, we may still collect limited technical data (such as cookies or security logs), as described below.

We use your personal information only when the law allows. This includes when:

• We need it to handle your booking (our agreement with you)
• You consent—for example, when you submit a booking and agree to this Policy
• We have a valid business need that respects your rights—for example, preventing fraud, keeping the Platform secure, or improving our service
• The law requires us to keep or use certain records

If we rely on your consent, you may withdraw it as described in Section 10. Withdrawing consent does not undo processing that already happened. Some information is required to complete a booking; without it, we may not be able to confirm your reservation.

We rely on trusted companies to host and run the Platform. They may handle personal information only to perform their work for us and must protect it under their agreements with us, where applicable.

Examples include:

We use your information to:

• Run the booking Platform
• Create and manage your court reservations
• Send your booking details to the court you chose
• Send confirmations, reminders, and booking-related messages
• Confirm optional online payments (status or reference only—not your card or e-wallet details)
• Improve the Platform and fix problems
• Prevent fraud and misuse
• Authenticate you when you use Google Sign-In (when enabled)
• Meet legal requirements in the Philippines

Spot Locker is responsible for personal information collected for bookings on the Platform. The court you book with receives the details needed for your reservation (such as your name, phone number, and time slot). They should use that information only to run the venue—not for unrelated marketing or purposes.

We may also share information:

• Courts you book: Name, phone, date, time, court, and related booking information
• Service providers: Companies that help us host or secure the Platform (see Section 4)
• Legal requests: When Philippine law, a regulator, or a court requires it
• Business changes: If our business is sold or merged, with notice when the law requires it
• With your permission: For any other purpose you clearly agree to

We do NOT sell your personal information to third parties.

We use safeguards that fit the type of data we handle, including:

• Encrypted connections (HTTPS) when data travels to or from the Platform
• Access controls on our systems and database where applicable
• Security monitoring and updates
• Review of vendors that handle personal data on our behalf

No online system is perfectly secure. We work to protect your information, but we cannot promise absolute security.

We keep information only as long as we need it, including:

• While your booking is active and for related customer support
• Up to seven (7) years for booking and transaction records when the law requires it for tax, accounting, or compliance
• A shorter time for server and security logs, unless we must keep them longer for an investigation

You may ask us to delete information we hold about you. We will do so when we can, but we may need to keep some data if the law requires it or for valid legal claims.

If we learn of a breach of personal data that could seriously harm people, we will take steps to contain it, assess what happened, and notify the National Privacy Commission and affected users when the Data Privacy Act requires us to.

If you think your information was exposed because of the Platform, contact us right away using Section 14.

Under the Data Privacy Act, you may have the right to:

• Be informed: Understand how we collect and use your data (this Policy)
• Access: Ask for a copy of personal data we hold about you
• Correct: Ask us to fix inaccurate or incomplete data
• Delete or block: Ask us to delete or stop using your data when the law allows
• Object: Object to certain uses of your data, where the law allows
• Withdraw consent: Withdraw consent when we rely on it—some features may stop working
• Damages: Seek compensation when the law allows for certain wrongful use of your data
• Complain to the NPC: File a complaint with the National Privacy Commission if you believe your rights were violated

To use these rights, contact us using Section 14. We may ask you to confirm your identity. We will respond within the time frames required by law.

You can also visit https://privacy.gov.ph for information about complaining to the NPC.

The Platform is for users 18 and older. We do not knowingly collect information from children. If you think a child gave us personal information, contact us and we will delete it.

Some of our service providers store or process data in other countries (for example, the United States). When we send data abroad, we follow the Data Privacy Act—for example, by using contracts that require appropriate security and confidentiality, and sharing only what is needed to run the Platform.

We may update this Privacy Policy. The new version will appear on this page with a new "Last updated" date. For important changes, we may also show a notice on the Platform.

For privacy questions, data subject requests, or to exercise your rights under the Data Privacy Act, contact the platform operator:

For booking or venue-specific questions (hours, court rules, on-site payments), contact Spot Locker using the details on this site or at privacy@spot-locker.com.

This Privacy Policy follows the laws of the Republic of the Philippines, including the Data Privacy Act of 2012 (Republic Act No. 10173) and rules from the National Privacy Commission.